Heathrow Airport Faces Scrutiny Over Disability Services

The UK's top aviation regulator, the Civil Aviation Authority (CAA), has issued a critical report regarding Heathrow Airport's support for disabled passengers. Named alongside Edinburgh and Glasgow Prestwick as needing improvement, Heathrow's Terminal 3 fell short on reported versus actual assistance wait times. Despite airport efforts to address these issues, the surge in demand for disability support services highlights a growing need for effective measures. Heathrow's challenge underscores wider airport scrutiny in the UK.